My own experience-not good

Last week I had to have a dental implant. I have been going to the same oral surgeon for years and had several procedures which led up to this major one. Since this was after all surgery I had my daughter Nora drive me and I went pretty much empty handed. When I go there I discovered that of course I needed my credit card to pay for the $3300 plus surgery ( no insurance doesn't cover it). However I was stunned with the office worker said, to me, no credit card no surgery. So I asked Nora to return home for my pruse and credit card, thinking that cleared up any problem. Well no it didn't. You can not have the surgery until you have paid for it." After all this is a business. Come again? I thought it was a doctors office. We will not operate on you you until your daughter returns with the credit card. Excuse me you are holding my surgery up? I asked to speak to the office manager. Another office worker came out and told me she had spoken to the office manager and yes indeed this is the office policy, Not only that but how could I possibly come for surgery not prepared to pay for it? ( I don't know maybe I was thinking of the titanium screw going into my jaw and being laid up all weekend on Vicodin?)
Again I asked to speak to the office manager and they called her on the phone after conferring with each other: what should we do? (Should we let this irresponsible person talk to our manager?) I think the crowning insult was when I asked to speak to the doctor and they said, "He has nothing to do with it". Well the manager gave her permission for me to go forward with my surgery, my daughter brought the credit card and all ended well. One last note: I over heard them scedhuling a patient for surgery telling the person about no eating before hand, get there 15 minutes ahead of schedule etc, but no mention to bring payment in full.